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Transcend Information, Inc. and its affiliates (hereafter, "Transcend") will collect, process, use and protect your personal and non-personal data, pursuant to the Privacy Policy (hereafter, “the Policy"). Please read the Policy carefully.

What Data Does Transcend Collect?

“Personal data” shall mean any data that can be used to identify an individual directly or indirectly, including name, date of birth, telephone number, email address, account number, ID number, credit card information, location, and IP address.

“Non-personal data” shall mean any data that does not by itself identify an individual, including gender, age, language, interest, browser type, and product information. Transcend may collect or record such information, but will not use it to verify your identity or correlate to personal data. Where necessary, and non-personal information is correlated to personal data, such data will be classified as “personal data.”

“Sensitive personal data” shall mean any data regarding medical treatment, health examination, political affiliation, religious belief, criminal record, genetic information, sexual preference, and sexual activity.

How Does Transcend Collect Data?

Providing personal data is not a prerequisite for browsing or using this official website of Transcend (hereafter, “the Website”) or services. Transcend may request personal data for identity verification or to provide services such as ordering products, applying for employment, requesting customer services, providing feedback, filling out customer surveys, and participating in Transcend activities. You have the right not to provide personal data, as well as to rescind agreement to provide said data after the fact. This, however, may lead to errors on certain web pages, or for portions of the Website to be inaccessible. It may also lead to disqualification from participation in activities or the inability to use certain services.

Transcend may collect personal data from distributors, retailers, agents or partners, and will process, use, and protect such data in accordance with the Policy.

Transcend will not require you to provide sensitive personal data, and further request such data not be provided. Any such data provided to Transcend voluntarily, however, will be processed in accordance with this Policy.

How Does Transcend Process and Use Data?

Except to provide services, or unless required by laws, regulations, or governmental or judicial orders, or where necessary to establish or preserve a legal claim or defense, or to prevent fraud or other illegal activities, Transcend will not process or use personal data, and will not sell, exchange, or lease such data to a third party. To this end, Transcend may provide personal data, in whole or in part, to distributors, retailers, agents, or partners where permitted by law or agreement. Transcend will make a reasonable effort to encourage them to offer protections over such data no less stringent as those set forth in the Policy.

Processing and transferring of Personal Data by Transcend

When you submit personal data to Transcend, it is taken as understood and agreed that such data may be transferred between Transcend servers. The location of data will be the local server and Taiwan.

To comply with GDPR (General Data Protection Regulation), Transcend Information Europe B.V., Transcend Information Trading GmbH and Transcend Information UK Limited have signed standard contractual clauses of the European Commission for the processing of personal data with Transcend Information Inc in Taiwan. This ensures the same protection of your data abroad as in an EU country.

Upon request, you can view the stored data. The transmission also takes place in a structured, common and machine-readable format.

Applications

When you apply for a position at Transcend, Transcend collect data that we need to select the most suitable candidate. The collection of these data is based on Article 6 paragraph 1 letter (f) of GDPR. Here is a legitimate interest (employee recruiting) on our part.

Newsletter

When you sign up for our newsletter, Transcend collect data from you to inform you about Transcend news and products. The collection of these data is based on Article 6 paragraph 1 letter (a) of GDPR. You agree to the use of your data when registering.

Cookies

Transcend uses cookies on its homepage, and Transcend also uses cookies set by Google Analytics (from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) with various functionalities. In this case, completely anonymised information about your surfing behaviour and the use of the internet will be evaluated. You will receive a notice about the use when entering the Website. Navigation and session cookies allow Transcend to ensure a smooth user experience. The collection of these data is based on Article 6 paragraph 1 letter (f) of GDPR. Cookies may be used by Transcend in pursuit of new business or for marketing purposes

Settlement of Warranty Claims (RMA)

If you send Transcend your defective product, Transcend collect your personal data for processing. The collection of these data is based on Article 6 paragraph 1 letter (f) of GDPR. Here is a legitimate interest (contract) on our part.

Retention of Data

Transcend will retain personal data for only that time period wherein the purpose of collection holds valid. Transcend will review data regularly. Only the data that cannot be attributed to a specific natural individual will be preserved.

• Sales information
  Would be retained in accordance with all applicable laws.
• RMA
  2 years after the RMA was completed.
• Applications
  For those who are employed, 10 years after the resigning; for those who are not appointed or don’t report for duty, 6 months after the data collecting.
• Newsletter
  Until cancellation of the newsletter.”

Your Rights

You can request information from Transcend as to whether personal data is being processed by Transcend. If this is the case you have the right to receive the following information:

1. The purposes for which the personal data are processed;
2. The categories of personal data being processed;
3. The recipients or categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;
4. The planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;
5. The existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
6. The existence of a right of appeal to a supervisory authority;
7. All available information on the source of the data if the personal data is not collected from the data subject;
8. The existence of automated decision-making including profiling under Article 22 paragraph 1 and 4 of GDPR and, at least in these cases, meaningful information about the logic involved, and the scope and intended impact of such processing on the data subject.

Data Change and Right to Data

You can view and edit your personal and non-personal data by contacting Transcend to ensure the accuracy of your data. Transcend reserves the right to record any changes you have made for the purposes of data integrity and revision.
To ensure that your personal data is fully managed and protected, please note the following points:

1. You have the right to decide whether your personal data is collected, processed and used.
2. You have the right to review, view and change your personal data at any time by contacting Transcend.
3. You have the right to request a copy of your personal data stored by Transcend.
4. You have the right to have Transcend delete personal data whose retention is not required by applicable law.
5. You have the right to receive data about you in a structured, common and machine-readable format.
6. You have the right at any time against the processing of your personal data pursuant to Article 6 paragraph 1 letter (e) or (f) of GDPR objection.
7. You have the right to revoke your data protection declaration at any time.
8. You have the right to lodge a complaint with the competent supervisory authority if you believe that personal data are collected contrary to the GDPR.

You may contact Transcend via the contact information at the end of this Policy for further information concerning the Policy or related services.

Security

To maintain data security, Transcend will strictly comply with this Policy, and take proper precautions to protect personal data against theft, modification, or destruction. However, Transcend cannot guarantee the safety of the Internet. You are advised to keep the password secret, change it regularly, and use a sufficiently complex password. You are also advised to keep antivirus and other security software up to date.

Third-party Websites

The Website may contain services of third-party site or links thereto, and the Policy does not apply to the information and data collected and processed through such sites. Transcend shall bear no responsibility and liability for the materials on or about such sites.

Minors

Transcend does not knowingly collect the personal data of minors without the express consent of their parents or guardians. Where notified, or where discerning that such data has been collected, Transcend will remove it.

Revisions

Transcend reserves the right to update or amend the Policy at any time. The version posted on the Website shall prevail.

Contact Transcend

You may contact Transcend with questions or comments about this Policy at the telephone number or email address:

1. Data Protection Officer in Germany:
   Transcend Information Trading GmbH
   Flughafenstr. 52b
   22335 Hamburg
   Email: datenschutz@transcend-info.com
2. Data Protection Officer in Netherlands:
   Transcend Information Europe BV
   Cairostraat 40
   3047BC Rotterdam
   Tel: +31 10 2988500
   Email: support-nl@transcend-info.com
3. Data Protection Officer in United Kingdom:
   Transcend Information Europe B.V,
   1st Floor, Nexus House,
   Boundary Way,
   Hemel Hempstead,
   HP2 7SJ,
   United Kingdom
   Email: techsupport-uk@transcend-info.com
4. You may also contact Transcend at service-tw@transcend-info.com.
   

Updated on May 25, 2018

Transcend Information, Inc. and its affiliates ("Transcend") will provide services (the “Service”) pursuant to the Terms of Use (the "Terms"), and reserves the right to update, or amend, the Terms at any time without giving notice. Your close attention to such updates and amendments is highly appreciated.

You are deemed to have read, understood and agree to the Terms by using the Service, and your continued use of the Service, after the new version issues, will be considered to have read, understood and agree to such version. Being a minor in compliance with the applicable laws where you are currently located, in addition to the above, you may use, or continue to use the Service only in the event that your guardian has read, understood and agree to the Terms; when you use, or continue to use the Service, it is deemed that your guardian has read, understood and agree to the Terms and its subsequent changes.

If you or your guardian do not accept the Terms or the application of the Terms, in whole or in part, it is excluded by the applicable laws where you are currently located, and you shall immediately stop using the Service.

Membership

You agree that:

1. You will follow the registration instructions to provide true, current and complete information and update it from time to time. Transcend reserves the right to suspend or terminate your account.
2. You will keep the account and password, which you receive after completing the registration, safe and further comply with the following while using the Service: (1) immediately notify Transcend if your account may have been hacked or if any other security issues may occur; and (2) logging out once you finish using the Service.
3. You will give written notice to Transcend if you decide to terminate the membership. You may terminate the membership at any time.
4. Transcend may, without obligations or liabilities to you or any third party, based on due considerations or when you have been deemed to violate the Terms, terminate the Service in whole or in part without prior notice, and delete your messages in the discussion forums.
   

Responsibilities, Risks and Warranties

1. You shall be fully responsible for all materials that you release in the discussion forums or upload, post, send or transmit through Transcend official website (the “ Website”).
2. You shall not do anything unlawful, or anything deemed inappropriate by Transcend, whilst using the Website.
3. You agree to use the Service for a lawful purpose or with a lawful method, and comply with the applicable laws of the Republic of China and international practice on internet. If you are currently located outside the Republic of China, you shall follow the laws which apply to your location. You further agree not to use the Service to infringe other parties’ rights and interests.
4. Transcend has the right, but not the obligation, to monitor or review the information transmitted or posted by the users or the messages solely exchanged between the users on Transcend official website (the “Website”), including, but not limited to, the discussion forums and otherwise. The abovementioned contents, whether they cause defamation, damage to reputation, contain obscenities, or violate intellectual property laws, privacy protection or other regulations, are communicated without Transcend’s warranty and liability. Transcend further has the right delete such inappropriate contents without prior notice.
5. You shall not in any way use the contents obtained from the Website to modify, reproduce, distribute, transmit, display, perform, publish, license, reverse, exchange or do any trading activities.
6. The Website and all the contents, products, materials, services and information are provided only for your personal and non-commercial use, provided, however, that you shall retain all originally existing copyright and other proprietary notices on any copies thereof.
7. Transcend will not require you to provide confidential or proprietary information. Any materials, information or other communication that you provide, send, upload, submit, transmit or post to the Website will be considered non-confidential and non-proprietary, and Transcend shall not be liable for them. By submitting them, you agree that Transcend and any third party on a need to know basis may, for any and all commercial or non-commercial purposes, disclose, transmit, display, reproduce, edit, adapt, distribute, adopt, translate and otherwise use the submissions and all data, images, sounds, text, and others embodied therein. Transcend gives no reimbursement or bears no liability for using your submissions, and may remove them at any time at its sole discretion. You shall guarantee that you are the owner of or have been granted the right to use the submissions.

Privacy Protection

Please see the Privacy Policy.

System Outage or Breakdown

Transcend will not be responsible for any loss, destruction or other damages of data arising out of the use of (or failure to use) the Service.

Software or Material Downloads

1. Any software that is made available to download from the Website (the “Software”) is the copyrighted work of Transcend and/or its licensors. Use of the Software is governed by the terms and conditions of the end user license agreement, if any, which is along therewith or contained therein (the "License Agreement"). You are deemed to have read, understood and agree to the License Agreement by downloading or installing the Software. Reproduction or distribution of the Software is prohibited except as otherwise granted in the License Agreement.
2. You are not allowed to reproduce or edit the Software on any other servers or addresses. Unless expressly warranted in the License Agreement, Transcend hereby disclaims all representations and warranties with regard to the Software, including the warranties of merchantability, fitness for a particular purpose, title and non-infringement, whether express, implied or statutory.
   

Trademark

“Transcend” and any other trademarks, registrations, brands, product or service names, slogan or logos (the "Marks") contained in the Website are owned or used under license by Transcend. All Marks shall not be reproduced, imitated or used, in whole or in part, without the prior written consent of Transcend or its licensors. Any products, services, procedures, or other information relating to the Marks as mentioned in the Website does not constitute any express or implied endorsement, warranty, sponsorship, or recommendation by Transcend. If you have any questions or concerns about the Marks, please contact Transcend.

Disclaimer

1. YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. THE SOFTWARE AND MATERIALS WHICH YOU USE BECAUSE OF THE WEBSITE ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND , WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. FOR DAMAGE AVOIDANCE, YOU SHALL CAREFULLY DELIBERATE AND DETERMINE THE APPROPRIATENESS, VALIDITY, ACCURACY, COMPLETENESS OF SUCH SOFTWARE AND MATERIALS BEFORE DOWNLOADING, AND TRANSCEND WILL NOT BE LIABLE FOR ANY LOSS INCURRED BY YOU AS A RESULT.
2. TRANSCEND HAS THE RIGHT TO SET UP MEASURES AND RESTRICTIONS TO REGULATE THE USE OF THE SERVICE. YOU AGREE THAT TRANSCEND WILL NOT BE BLAMED FOR DELETING OR FAILING TO SAVE THE INFORMATION, MATERIALS AND OTHER CONTENTS STORED OR TRANSMITTED THROUGH THE SERVICE. FOR WEBSITE MANAGEMENT AND MAINTENANCE, TRANSCEND RESERVES THE RIGHT TO PERFORM WITHOUT NOTICE.
3. THE WEBSITE IS NOT WARRANTED TO BE FREE FROM VIRUS OR OTHER INFECTION, HARM, OR DAMAGE TO COMPUTER EQUIPMENT OR OTHER PROPERTIES, WHEN YOU ENTER OR EXIT, BROWSE OR USE THE WEBSITE. THE CONTENTS OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO THE SOFTWARE, MAY BE OUT OF DATE, AND TRANSCEND DOES NOT WARRANT TO IMMEDIATELY UPDATE THE WEBSITE.
4. THE LINKS TO THE THRID-PARTY SITES ON THE WEBSITE ARE PROVIDED SOLELY AS A CONVENIENCE TO YOU. IF YOU USE SUCH LINKS, YOU WILL EXIT THE WEBSITE. TRANSCEND DOES NOT REVIEW THE LINKS, AND IS NOT RESPONSIBLE FOR SUCH SITES OR THEIR CONTENTS. TRANSCEND DOES NOT ENDORSE OR MAKE ANY REPRESENTATIONS ABOUT SUCH SITES, ANY INFORMATION, SOFTWARE OR OTHER PRODUCTS OR MATERIALS CONTAINED THEREIN, OR ANY CONSEQUENCE OF THEIR USE. YOU DECIDE TO ACCESS ANY OF SUCH SITES; YOU DO SO ENTIRELY AT YOUR OWN RISK.

Limitation of Liability

IN NO EVENT WILL TRANSCEND AND ITS SUPPLIERS OR SUBCONTRACTORS BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR SPECIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF PROFIT, DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OF, FAILURE TO USE THE WEBSITE, ANY OTHER SITES TO WHICH THE WEBSITE LINKS, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED THEREIN, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT TRANSCEND HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS, INFORMATION, SERVICES OR CONTENTS FROM THE WEBSITE RESULTS IN THE MAINTENANCE, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, ALL THE ASSOCIATED COSTS SHALL BE BORNE BY YOU.

General Provisions

1. The Terms and any additional terms and conditions posted on the Website constitute the entire agreement between you and Transcend with respect to your entry or exit, browsing or use of the Website. Certain provisions of the Terms may be superseded by the legal notices or terms expressly stipulated in particular pages of the Website. If for any reason a court of competent jurisdiction finds any provision of the Terms, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of it, and the remaining provisions shall continue in full force and effect. Transcend makes no representations and warranties that the contents of the Website is appropriate or available for use in any or all locations, and an access to them where you are located is legal or not prohibited.
2. Any rights not expressly granted herein are reserved by Transcend.
3. No failure or delay in enforcing any rights under the Terms will be deemed a waiver and therefore be binding on Transcend.
4. The Terms shall be governed and construed by and under the laws of Republic of China, regardless of its rules of conflict of laws. Taiwan Taipei District Court shall have the exclusive jurisdiction for the first instance over all disputes arising out of, or in connection, with the Terms.

Contact Transcend

If you have any questions or concerns about the Terms, please contact Transcend at service-tw@transcend-info.com.